FAQs and their answers
Browse some of our most asked questions
For orders of £30 or more, delivery is free across the UK. Orders below £30 will have a shipping fee at checkout. We dispatch next working day; delivery typically in 2–3 working days. Frozen items ship next-day in insulated cartons with ice gel packs.
We accept major credit/debit cards (Visa, Mastercard, American Express) via Stripe. Your card details are never stored on our servers.
The minimum order for free delivery across the UK is just £30. Orders below this amount will incur a shipping fee.
Yes — we’ll email you a tracking link when your order ships so you can follow it to your door.
We deliver across Great Britain, Northern Ireland and the Republic of Ireland. See our Delivery page for region-specific minimums and packing fees.